The client needed an assessment to identify entry-level sales and reservation associates who could handle the difficulties of these challenging positions. Those scoring higher on our assessment proved to be both more efficient and effective at their sales tasks.

Success in the highly-competitive brick-and-mortar retail industry requires competent salespeople who can build valued, trusted relationships with prospective buyers.

Our client incorporated Logi-Serve’s efficient Triangulation Science™ to increase the speed of assessing and selecting candidates who have the aptitude to be successful in at-home sales and service positions. The results were powerful, with completion rates above 95% and strong KPI alignment.

Logi-Serve worked with a North American network of auto dealerships to improve its hiring processes for three critical roles: Finance Manager, Sales Consultant and Service Advisor. The Logi-Serve Assessment differentiated the top performers from the also-rans.

A large pharmacy benefit management organization implemented Logi-Serve’s Sales and Service Excellence assessment to help them identify top applicants. The study showed hiring based on hiring higher scores would increase annual revenue by as much as $7.3 million!

Logi-Serve implemented our Service and Sales Assessment and calibrated it to a custom scoring benchmark based on the competency profiles of high-performing incumbents. The resulting studies showed that the annual per person financial benefit of High Logi-Serve scores was $6k – 19k over Low Logi-Serve/untested candidate sales. In a workforce of 500 employees, this represents an annual financial benefit of between $3M and $9.5M.