Solutions

Testimonials

  • Logi-Serve offers game-changing solutions ... Logi-Serve's current offerings have a unique ability to bring life to the assessment process.

    Elaine Orler, CEOTalent Function Group

  • Logi-Serve is a most innovative assessment and development tool that fits a niche by providing a scientifically advanced and easy to use system for any sales or service position.

    JoAnne Kruse, FounderHCpartners

  • I've seen virtually every pre-hire assessment product currently available and I can honestly say that Logi-Serve blows them all away.

    Dr. Charles Handler, CEORocket-Hire

  • Logi-Serve elegantly provides the underlying validated research along with some very cool visual storyboard digital art to deliver an outcome-oriented predictive assessment.

    Lexy Martin, Vice PresidentCedarCrestone

  • Logi-Serve has done a masterful job of publishing a best in class selection tool!

    Dan A. Biddle, Ph.D., CEOBiddle Consulting Group, Inc.

  • Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.

    Brian Tauber, CEOCPP Global

  • Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.

    Max Berlin, CEOMeasureComp

  • In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.

    Dean Silver, GMVarsity Lincoln Dealerships

  • Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.

    Dr. Michael Zuroff, PartnerEndodontics, PC

Transportation Services

64%

Customers who have walked out of a store because of poor customer service in the past 12 months.

Inc. Magazine (11/2011)

Most transportation companies maintain a customer service function, as well as engage in ongoing customer contact through drivers, agents, sales representatives, and logistics coordinators. For such organizations, improving customer service extends far beyond  a single department.

Transportation companies need the ability to:

  • Improve service company-wide for all employees who have direct contact with customers
  • Recruit suitably skilled individuals for positions with a strong customer focus
  • Identify employees who have the ability to address customer concerns

This means that a broad range of employees – from flight attendants, to ticketing agents, to bus drivers, to commuter rail operators – must possess a strong innate service aptitude, as well as the ability to maintain a considerate demeanor, even under duress.

Logi-Serve is an end-to-end software that addresses the entire employee assessment and development lifecycle. From recruitment, to on-boarding, training, and developing employees’ core competencies, Logi-Serve can help you ensure that your company has individuals with the customer skills needed to succeed.

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.