Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.
Logi-Serve has taken assessment science to a new level of insight.
Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.
Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.
Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.
We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.
Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.
HR and business leaders should evaluate Logi-Serve.
The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.
Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.
News & Updates
Customers who have walked out of a store because of poor customer service in the past 12 months.
Inc. Magazine (11/2011)
Most transportation companies maintain a customer service function, as well as engage in ongoing customer contact through drivers, agents, sales representatives, and logistics coordinators. For such organizations, improving customer service extends far beyond a single department.
Transportation companies need the ability to:
- Improve service company-wide for all employees who have direct contact with customers
- Recruit suitably skilled individuals for positions with a strong customer focus
- Identify employees who have the ability to address customer concerns
This means that a broad range of employees – from flight attendants, to ticketing agents, to bus drivers, to commuter rail operators – must possess a strong innate service aptitude, as well as the ability to maintain a considerate demeanor, even under duress.
Logi-Serve is an end-to-end software that addresses the entire employee assessment and development lifecycle. From recruitment, to on-boarding, training, and developing employees’ core competencies, Logi-Serve can help you ensure that your company has individuals with the customer skills needed to succeed.