Privacy Policy

Testimonials

  • Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

  • Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.

    Loren Kennedy, VP of HRWorld Travel Holdings

  • Logi-Serve has taken assessment science to a new level of insight.

    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

  • Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.

    Kris Johnson, VP FitnessIn-Shape Health Clubs

  • Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.

    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

  • Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.

    VP Global Talent DevelopmentAmerican Express GBT

  • We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.

    Aviva Senior Life

  • Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.

    Pieter Van Rosmalen, Global VPMSXI

  • HR and business leaders should evaluate Logi-Serve.

    Ron Hanscome, Research VPGartner

  • The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.

    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

This website (including related domains and mobile sites, the “Site”) and the services, products, and content provided on the Site are owned and operated by Logi-Serve LLC (“we,” “us,” or “Logi-Serve”). The Site is configured to allow end users (“Consumer Website Users“) to navigate the informational webpages. The Products are configured to allow a job position candidate or employee (“Product Users“), to participate in the services hosted by Logi-Serve and administered on behalf of Logi-Serve’s client (the “Organization”). This privacy policy (“Policy”) sets forth our policies regarding the collection, use, and disclosure of information that you provide to us or that we otherwise collect while you are using the Site or related services. We will not use or share your information except as provided by this Policy.

Data Collection

Information automatically received – Certain information about you and your computer is automatically received by our servers when you browse the Site and access the Products, including, but not limited to: your computer operating system, IP address, browser type and language, MAC address, internet service provider, geographic location, the referrer URL (the last website visited which linked or led to our Site and/or Products), and information about your usage of and actions on our Site and/or Products, such as pages you viewed, access times, and how long you spent on a page.

Information You Provide as a Logi-Serve consumer Website User – As you navigate the Site, you may fill out forms and provide information such as your first name, last name, email address, phone number, company details, and login credentials for access to the customer portal.

Information You Provide as a Logi-Serve Product User – As you provide responses to the Products, you will be identified through one or more of the following methods: (a) using information such as your name, email address, date of birth, and/or other identifying information, (b) using an identification number assigned to you and provided to us by the Organization (for example, an employee ID number) or (c) using an identification number dynamically generated by the Products.

Cookies

More information about how Logi-Serve uses cookies can be found on Logi-Serve’s Cookie Policy

Children’s Online Privacy Protection Act

The Site and Products are not directed at children under the age of thirteen (13), and we do not knowingly request, collect, or maintain personally identifiable information from such individuals.

Data Processing

The information collected on the Site and Products may be used: (i) to communicate with you and process your inquiries; (ii) to process your responses while using the Products and send results and reports to the Organization; (iii) to resolve technical problems with the Site and/or Products; (iv) to otherwise operate, maintain, and improve the Site and/or Products; (v) to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; (vi) to market and advertise our products and services to Consumer Website Users; (vii) to customize your user experience; or (viii) for research and statistical analysis.

Any personally identifiable information about you we receive (to the extent we collect any) will be shared with other parties only if and to the extent: (1) necessary to fulfil the purposes described in this Policy (for example, to partners who develop, host, or maintain our Site and Products), (2) expressly allowed by you, (3) necessary for us to protect our rights or to defend against other claims or legal processes, or (4) required by law, subpoenas, court orders, or other legal processes.

International Data Transfers

The Site and certain Products are located in the United States. If you are located outside of the United States while accessing the Site or Products, please be advised that your information may be transmitted to the United States or other countries. You consent to this transfer and represent to us that you have the right to disseminate your information outside of the country where you are located. If you have questions or concerns as a Product User about your data leaving your country of origin or the geographic location of Logi-Serve web servers, please consult the Organization that directed you to use Logi-Serve services.

Privacy Shield Notice

Logi-Serve complies with the Privacy Shield Framework provided by the U.S. Department of Commerce and the European Commission and Swiss Administration in order to protect personal data transferred from the European Union and Switzerland to the United States. Please see our Privacy Shield Notice.

Data Security

We use reasonable efforts to safeguard the confidentiality of your personally identifiable information. Of course, it is impossible to guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, we cannot ensure the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we will use reasonable efforts to ensure its security on our systems.

Control by You

Unless it would be unusually burdensome to do so, we will provide you with access to your personally identifiable information that we have on file for you, so that you may correct, amend, or delete any inaccurate information, and we will accept requests from you via email or otherwise to update your information. Our normal retention policy is that we retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. Consumer Website Users may opt out of receiving marketing communications from us by utilizing the unsubscribe links on our marketing emails or by contacting us as described below.

California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates or other third parties for marketing purposes, as well as the names and addresses of such affiliates or other third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the contact information indicated below.

Changes and Contact Information

We may change or add to this Policy from time to time, and such updates will be posted on this page, along with the date of the most recent revision. If the changes are significant, or if required by law, we will provide a more prominent notice or we may notify you by email if we have your email address on file. Upon written request, we will provide you with copies of prior versions of this Policy. You may also contact us to update your personal information or to leave comments or questions. Note that if you elect to send us feedback regarding the Site, the Products or our other services, we may keep a record of the communication, and you grant us an unrestricted nonexclusive, perpetual, royalty-free, irrevocable, transferable, worldwide right and license to use it for any purpose, including incorporating comments or suggestions into future versions of our Site, Products, services, or product catalog, or sharing the communication (not including your personally identifiable information) with others.

If you have any questions or comments about this Policy, or to otherwise submit a request or notification to us as provided in this Policy, please contact us at:

Privacy Compliance
Logi-Serve, LLC
39395 W. 12 Mile Rd.
Suite 200
Farmington Hills, Mi. 48331
compliance@logi-serve.com

Last Revised December 20, 2017

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