Solutions

Testimonials

  • Logi-Serve offers game-changing solutions ... Logi-Serve's current offerings have a unique ability to bring life to the assessment process.

    Elaine Orler, CEOTalent Function Group

  • Logi-Serve is a most innovative assessment and development tool that fits a niche by providing a scientifically advanced and easy to use system for any sales or service position.

    JoAnne Kruse, FounderHCpartners

  • I've seen virtually every pre-hire assessment product currently available and I can honestly say that Logi-Serve blows them all away.

    Dr. Charles Handler, CEORocket-Hire

  • Logi-Serve elegantly provides the underlying validated research along with some very cool visual storyboard digital art to deliver an outcome-oriented predictive assessment.

    Lexy Martin, Vice PresidentCedarCrestone

  • Logi-Serve has done a masterful job of publishing a best in class selection tool!

    Dan A. Biddle, Ph.D., CEOBiddle Consulting Group, Inc.

  • Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.

    Brian Tauber, CEOCPP Global

  • Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.

    Max Berlin, CEOMeasureComp

  • In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.

    Dean Silver, GMVarsity Lincoln Dealerships

  • Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.

    Dr. Michael Zuroff, PartnerEndodontics, PC

Healthcare

70%

Customers who say they are willing to spend more with companies that provide superior customer service.

Inc. Magazine (11/2011)

The components of customer satisfaction in a healthcare setting are unlike those in many sectors, where satisfaction revolves around short-term interactions and meeting immediate expectations. Rather, patient satisfaction rests on creating trust. Patients need to feel that their healthcare needs are met, as well as their emotional, and even spiritual, needs.

Organizations that select, develop and assess staff who excel at service succeed in reducing patient anxiety. They build trust, respect, and loyalty, as well as a reputation for delivering outstanding care and service.

Therefore, healthcare organizations need to ask themselves:

  • Do you assess and develop your people for service excellence?
  • Do you evaluate staff and predict their service aptitude?
  • Do clinicians understand the importance of service aptitude as a key to delivering quality service?

Logi-Serve can help you create an environment centered on outstanding service and patient care. Logi-Serve is a scientifically validated test that will help your organization assess, analyze, and develop service excellence across all employee levels, while creating a service culture that is foundational to its success.

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.