Solutions

Testimonials

  • Logi-Serve offers game-changing solutions ... Logi-Serve's current offerings have a unique ability to bring life to the assessment process.

    Elaine Orler, CEOTalent Function Group

  • Logi-Serve is a most innovative assessment and development tool that fits a niche by providing a scientifically advanced and easy to use system for any sales or service position.

    JoAnne Kruse, FounderHCpartners

  • I've seen virtually every pre-hire assessment product currently available and I can honestly say that Logi-Serve blows them all away.

    Dr. Charles Handler, CEORocket-Hire

  • Logi-Serve elegantly provides the underlying validated research along with some very cool visual storyboard digital art to deliver an outcome-oriented predictive assessment.

    Lexy Martin, Vice PresidentCedarCrestone

  • Logi-Serve has done a masterful job of publishing a best in class selection tool!

    Dan A. Biddle, Ph.D., CEOBiddle Consulting Group, Inc.

  • Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.

    Brian Tauber, CEOCPP Global

  • Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.

    Max Berlin, CEOMeasureComp

  • In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.

    Dean Silver, GMVarsity Lincoln Dealerships

  • Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.

    Dr. Michael Zuroff, PartnerEndodontics, PC

Government Services

64%

Customers who have walked out of a store because of poor customer service in the past 12 months.

Inc. Magazine (11/2011)

Government at all levels is increasingly being held accountable for the quality of services it delivers. A key reason for this is that improved service quality actually saves money.

For years, government agencies had limited their ways of thinking. They positioned themselves outside of the business world, arguing:

  • “We’re different.”
  • “It’s hard to measure the quality of government service.”
  • “We don’t have competitors, so why should we improve?”
  • “We don’t really have customers.”

Many government organizations are rediscovering what leading companies found out years ago: improving service quality is the key to effective and efficient operations, as well as lower costs, and positive public awareness.

Without a scalable, strategic tool with which to help improve and develop their workforce, these agencies run the risk of alienating their constituencies.

Logi-Serve’s Software provides a non-threatening and cost-effective way to:

  • Assess, evaluate, and develop employees and quality service standards
  • Continuously measure and deliver cost reductions, as well as quality improvement

For example, Logi-Serve’s service stat scorecards let you quickly test, score and rank employees, as well as target areas, that need further development. Many public institutions are now realizing how they can save money and increase their value by focusing on improving the service side of their operations.

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.