Solutions

Testimonials

  • Logi-Serve offers game-changing solutions ... Logi-Serve's current offerings have a unique ability to bring life to the assessment process.

    Elaine Orler, CEOTalent Function Group

  • Logi-Serve is a most innovative assessment and development tool that fits a niche by providing a scientifically advanced and easy to use system for any sales or service position.

    JoAnne Kruse, FounderHCpartners

  • I've seen virtually every pre-hire assessment product currently available and I can honestly say that Logi-Serve blows them all away.

    Dr. Charles Handler, CEORocket-Hire

  • Logi-Serve elegantly provides the underlying validated research along with some very cool visual storyboard digital art to deliver an outcome-oriented predictive assessment.

    Lexy Martin, Vice PresidentCedarCrestone

  • Logi-Serve has done a masterful job of publishing a best in class selection tool!

    Dan A. Biddle, Ph.D., CEOBiddle Consulting Group, Inc.

  • Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.

    Brian Tauber, CEOCPP Global

  • Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.

    Max Berlin, CEOMeasureComp

  • In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.

    Dean Silver, GMVarsity Lincoln Dealerships

  • Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.

    Dr. Michael Zuroff, PartnerEndodontics, PC

Financial Services

64%

Customers who have walked out of a store because of poor customer service in the past 12 months.

Inc. Magazine (11/2011)

The financial industry has long been a leader in investing in technology, with billions spent on online banking and automated call systems. Yet it remains heavily dependent on the abilities of individual employees.

A wide range of positions across the sector require high-level skills – such as the ability to listen actively, determine unmet needs and identify areas for customer savings.

With the ability to anticipate customer needs, bankers, brokers and agents can be enormously more effective. They are able to forge relationships that lead to:

  • Increased brand loyalty
  • Reduced customer churn
  • Lower costs
  • Improved ability to target and retain profitable customers
  • Greater cross-sell and up-sell opportunities
  • Deeper trust that customer needs will be satisfied

Logi-Serve is the only employee assessment testing software to combine a customizable branding system with the Visual Logic™ role-playing simulator to predict and develop such key competencies as service forethought, reactivity awareness, trainability, and engagement. These measures ensure that the best people with the best sales and service aptitude become part of your financial services organization.

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.