Resources

Testimonials

  • Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

  • Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.

    Loren Kennedy, VP of HRWorld Travel Holdings

  • Logi-Serve has taken assessment science to a new level of insight.

    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

  • Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.

    Kris Johnson, VP FitnessIn-Shape Health Clubs

  • Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.

    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

  • Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.

    VP Global Talent DevelopmentAmerican Express GBT

  • We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.

    Aviva Senior Life

  • Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.

    Pieter Van Rosmalen, Global VPMSXI

  • HR and business leaders should evaluate Logi-Serve.

    Ron Hanscome, Research VPGartner

  • The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.

    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

News & Press

Stay in Touch

Subscribe to our RSS feed to stay up-to-date with the latest news from Logi-Serve. For media inquiries, please visit our contact us page or call (800) 698-0403.

Logi-Serve Spectator Newsletter Q1 2018

Feb 13 2018

Find out more about how Logi-Serve assessment science predicts candidate and employee performance and ties results to financial impact for any size organization. “HR and business leaders concerned with the effectiveness of the organization in recruiting, developing and retaining the right resources should evaluate Logi-Serve.” — Ron Hanscome, Research Director Gartner Click here to view […]

Capitol Auto Group Selects Logi-Serve Assessment to Help Identify Top Service and Sales Talent

Jan 22 2018

Capitol Auto Group is a multi-brand family of auto dealerships that has been servicing the Salem, Oregon area for over 90 years. They have invested in Logi-Serve to help improve their business performance by more accurately predicting which job candidates have the innate soft skills to provide exemplary customer service and sales excellence.

Logi-Serve Spectator Newsletter Q4 2017

Nov 27 2017

Check out how St. Jude Children’s Research Hospital, one of the world’s leading children’s hospitals is using Logi-Serve’s interactive Job Experience Preview tool to improve job fit and reduce recruiting time for mission critical roles. Click here to view the latest edition of the Logi-Serve Spectator Newsletter.

Deltek Selects Logi-Serve to Help Identify Top B2B Sales Representatives

Oct 20 2017

Logi-Serve recently announced that Deltek, the leading global provider of enterprise software and information solutions, has selected its assessment tool to help identify top talent for B2B sales roles in North America.

World Travel Holdings Selects Logi-Serve Assessment to Help Identify Top Sales and Service Candidates

May 06 2017

World Travel Holdings, the world’s largest cruise agency and award-winning leisure travel company, has selected the Logi-Serve assessment tool to help it identify candidates for sales and service roles across its nationwide network.

Logi-Serve Joins SAP PartnerEdge Program – Integrates Assessment Tool and Job-Experience Preview with SAP® SuccessFactors® Solutions

Mar 18 2017

Logi-Serve today announced that it has joined the SAP® PartnerEdge® program as a partner that designs, develops and builds software integrated with SAP cloud solutions.

Ford Iberia’s Pablo Vaquero Assesses the People@Retail Program

Dec 06 2016

Vaquero, who serves as Homologation & Quality Manager at the company’s Madrid headquarters, is responsible for ensuring that tens of thousands of customers each year get a great experience, delivered by a large workforce across Spain and Portugal. The key, he’s discovered, is relying on a sophisticated software tool for assessing candidates for service and […]

Logi-Serve Completes Study to Validate Assessment Tool for Internal Use by American Express Global Business Travel

Nov 20 2016

Logi-Serve announced today that it completed an internal validation study in partnership with American Express Global Business Travel (GBT) to evaluate their use of Logi-Serve assessment to predict high performance when hiring candidates to its travel counselor positions.

Consero Group Forum to Focus on How Logi-Serve Helps Marriott Vacation Worldwide Select Top Talent

Sep 20 2016

The Consero Group — an international leader in creating high-level, invitation-only events for senior executives — will feature Logi-Serve’s work with Marriott Vacations Worldwide at its main general session talk at the Talent Management Forum, on Dec. 4-6 in Coral Gables, Fla.

In-Shape Signs Multi-Year Engagement to Utilize Logi-Serve’s Assessment to Up Sales, Improve Customer Experience

Sep 01 2016

In-Shape Health Clubs, which operates more than 70 state-of-the-art fitness facilities in California, has selected Logi-Serve’s assessment tool to evaluate candidates for key sales roles across its network of clubs.

Logi-Serve Joins ADP Marketplace to Offer its Industry-Leading HCM Tool Suite to Help Companies Improve Job Engagement and Performance

Nov 13 2015

Logi-Serve, LLC today announced the availability of its market-leading HCM tool suite on ADP® Marketplace. The suite's interactive job preview and pre- and post-hire assessment and development tools help companies increase job fit, reduce turnover, improve employee performance, increase customer satisfaction, and enhance brand value, all reducing costs as well as driving profitability and business growth.

Marriott Vacations Worldwide Selects Logi-Serve As Assessment Tool For Selecting Customer-Service Talent

Oct 13 2015

Marriott Vacations Worldwide, a global leader in the vacation ownership industry, has selected Logi-Serve as its assessment tool for selecting employees to fill key Vacation Owner Advisor roles initially in its Salt Lake City, Orlando, Puerto Rico and Mexico City Service Center locations.

Brookdale Implements Logi-Serve as Key Tool for Assessing Sales Candidates

Aug 04 2015

Brookdale senior living, the nation's leading operator of senior living communities throughout the United States, announced today that it has implemented Logi-Serve's assessment system as its primary tool in evaluating job candidates for sales positions, a key role that contributes to the company's business.

Europe’s Klarna Group Selects Logi-Serve as Key Tool for Assessing Job Candidates

Jul 31 2015

Logi-Serve today announced that it has signed a multiyear agreement to provide Klarna Group, the leading European payment provider, with tools to evaluate candidates for customer-service positions.

Leading Florida Retirement Group Selects Logi-Serve as Key Tool for Pre-hire Assessments

Jul 21 2015

Kobernick-Anchin-Benderson, a leading senior-living facility in coastal Florida, announced today that it has selected Logi-Serve as its primary tool to help select and develop employees for key roles that provide direct service to residents.

Logi-Serve to Provide American Express Global Business Travel With Employee-Assessment Services

May 05 2015

Logi-Serve was selected following an extensive search to find the best assessment tool to predict service and sales ability for GBT. The company intends to deploy the tool in various locations worldwide as a part of its development and training to improve customer experiences and increase sales performance.

Logi-Serve Chief Science Officer Selected to Present at 30th Annual SIOP Conference

Mar 25 2015

Logi-Serve announced today that its Chief Science Officer, Dr. Chris Cunningham, will be a featured presenter at the 2015 Conference of the Society for Industrial and Organizational Psychology (SIOP), to be held in Philadelphia on April 23rd.

Logi-Serve and KellyOCG Break New Ground in Candidate Screening for Home Based Agent Contact Center Program

Jan 13 2015

KellyOCG®, the outsourcing and consulting arm of Kelly Services, Inc., recently completed a study of Logi-Serve’s competency-based employee assessment tool during a candidate screening program for KellyConnect, its contact center solution for large companies.

Logi-Serve Is Named as a Key Disruptor in Global HR Technology Space By Industry Commentator Josh Bersin

Oct 22 2014

Logi-Serve, announced today that it has been singled out as a key positive disruptor in the HR Technology space in a new white paper by industry commentator Josh Bersin.

Gartner Names Logi-Serve a “Cool Vendor in Human Capital Management Software”

May 15 2014

Logi-Serve is singled out as one of just four companies worldwide in the annual “Cool Vendors in Human Capital Management Software” survey, published by Gartner, the world’s leading IT research and advisory firm.

PeopleAssessments becomes a Logi-Serve Value Added Reseller

May 06 2014

PeopleAssessments, a respected global provider of advanced assessment services for multiple industries, has announced an agreement to represent the Logi-Serve solution to the growing market of organizations interested in better assessment tools. The combination of Logi-Serve’s revolutionary technology and PeopleAssessments proprietary solution makes for a unique and powerful combination of tools. It enables the joint expansion of technology offerings across a global network, providing North America and overseas companies with the means to enhance customer sales and service.

Kelly Services® Selects Logi-Serve as a Pre-hire Performance Predictor for Customer Service Professionals

Mar 10 2014

KellyOCG®, the outsourcing and consulting group of Kelly Services, announce their selection of Logi-Serve’s best-in–class customer service assessment system as a pre-hire performance predictor for the selection of customer service professionals.

Logi-Serve mentioned in article from The Smart Van

Feb 26 2014

Some of Logi-Serve’s best features are described in “4 Mobile Sales Training Programs for Field Techs On the Go” by Courtney Buchanan:   See original article from The Smart Van: http://thesmartvan.com/blog/2014/02/25/25798/4-mobile-sales-training-programs-for-field-techs-on-the-go/    

Why Companies Need a Chief Learning Architect

Feb 23 2014

Recently, Josh Bersin wrote a blog post shining light on how Logi-Serve utilizes learning technology:   Read the original blog post from Josh Bersin here: http://www.bersin.com/Blog/post/Why-Companies-Need-a-Chief-Learning-Architect.aspx    

Josh Bersin Speaks on Logi-Serve

Dec 27 2013

In response to our presence at the 2013 HR Tech Conference, Josh Bersin had this to say about Logi-Serve:   Read the original blog post from Josh Bersin here:  http://www.bersin.com/Blog/post/Wrapup-from-HR-Technology-Conference-2013-and-SuccessConnect.aspx    

Amerisure Signs Multi-Year Deal with Logi-Serve

Dec 04 2013

Logi-Serve announced today that Amerisure Mutual Insurance Co. has signed a multi-year license to utilize its assessment and development tool to help drive its strategy of continuing to raise service-quality levels.

Logi-Serve & Talent-Assessment Expert David Hyatt Join Forces with Reseller Agreement

Dec 04 2013

Logi-Serve announced today that it entered into a reseller agreement with David Hyatt, a leading expert in the talent-assessment and Hospitality industry.

Hospitality Management School Uses Innovative Assessment

Nov 07 2013

Innovative technologies are changing the way hotels manage the guest experience. In an industry sharply focused on driving guest loyalty through top service, hiring the right employees is essential to a profitable operation. For the students in the School of Management Hospitality Management major, keeping up with the exciting developments in the field helps them to understand how technology can directly impact the bottom line and ultimately, help them to be more successful in their careers.

Cornell University’s School of Hotel Administration Incorporates Logi-Serve in Coursework Focused on Enhancing Hospitality Management

Oct 18 2013

The nation’s pre-eminent hospitality program, Cornell University’s School of Hotel Administration, announced today that it is including Logi-Serve’s online employee assessment technology into its coursework.

University of San Francisco’s Hospitality Management Program Incorporates Logi-Serve in Coursework Focused on Enhancing Guest Experience

Oct 14 2013

In an effort to introduce its students to innovative technologies that are changing how hotels manage the guest experience, University of San Francisco (USF)’s hospitality management program is now including Logi- Serve’s online employee assessment technology into its coursework.

Development Dimensions International and Logi-Serve Collaborate to Deliver Breakthrough Assessment-Testing Tools and Content to Global Audience

Sep 05 2013

Development Dimensions International, Inc. (DDI) and Logi-Serve today announced that they are collaborating to jointly develop and deliver a new generation of best-in-class employee assessment-testing tools and content to a global audience.

MSX International Partners with Logi-Serve to Deliver Breakthrough Customer-Service Assessment Tools to Dealerships

Sep 03 2013

MSX International (MSXI), the leading global provider of services and technologies that support automakers and their dealerships in improving retail network performance, has announced a partnership with Logi-Serve, one of the industry’s fastest growing employee-assessment specialists. The combination of Logi-Serve’s revolutionary technology and MSXI’s Retail Network Solutions (RNS) will provide a first-of-its-kind service to the global automotive industry.

Logi-Serve and Jobvite Partner to Help Companies Attract, Assess and Hire the Best People, Faster

Jul 25 2013

Jobvite and Logi-Serve announced today that they have entered into a partnership that will enable Jobvite and Logi-Serve to offer the industry’s most innovative online recruiting and assessment solutions.

Logi-Serve Adds Innovative Talent Assessment Technology Champion Dr. Charles Handler to Executive Team

Jul 11 2013

FRANKLIN, Mich.—July, 2013—Logi-Serve, one of the nation’s fastest-growing talent assessment firms, today announced that it has named Dr. Charles Handler, a pioneer in the field of talent-assessment science, to its executive team. Joining Logi-Serve in the role as Executive Scientist, Dr. Handler is leaving Rocket-Hire, his private global consulting practice and his position as lead adjunct […]

Logi-Serve Sharpens Hiring at Pet Supplies Plus

Jul 01 2013

Pet Supplies Plus is a rapidly growing business supplying pet-care products in more than 250 neighborhood locations in 23 states. It began using Logi-Serve in June 2012 to assist in hiring decisions related to Store Team Leader and Team Member positions in approximately 130 stores. A case study conducted over the ensuing nine months showed that Logi-Serve was instrumental in reducing overall employee turnover by 21 percent and creating substantial improvements in secret-shopper experiences.

How Authenticity Within Defined Borders Drives Service Success

Jun 20 2013

The ability to act is an unspoken requirement for success in almost every service-related job. No matter the industry or customer, service providers must often mask their true selves, thoughts and feelings to follow company policies and procedures when engaging with customers.

Percepta, LLC. Executes Service Agreement with Logi-Serve, LLC.

Feb 05 2013

Logi-Serve, a new leader and innovator in assessment and development technology for global enterprises of all sizes, has executed a service agreement with Percepta, LLC. Under this agreement, Logi-Serve will provide Percepta with its leading edge, sales and service excellence storyboarding screening and development tool.

Luxury Jeweler Uses Logi-Serve to Identify Top Producing Sales and Service Providers

Nov 14 2012

Tapper’s sales associates provide high-touch service at all their stores throughout the Midwest. Sales and service performance data were provided to the Logi-Serve science team for a group of Sales Associate incumbents who also completed the Logi-Serve assessment.

Logi-Serve Selected to Present at 7th Annual National HR Executives in Hospitality Conference in Las Vegas

Oct 12 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has been selected to be part of a best-in-class talent and workforce management technology forum at the 7th Annual National HR in Hospitality Conference scheduled for March 11th-13th, 2013.

VW Credit, Inc. Executes Service Agreement with Logi-Serve

Sep 24 2012

Logi-Serve, a new leader and innovator in assessment and development technology for global enterprises of all sizes, has executed a service agreement with VW Credit, Inc. (VCI). Under this agreement, Logi-Serve will provide VCI with its leading edge, sales and service excellence storyboarding screening and development tool.

Tapper’s Jewelers Executes Service Agreement with Logi-Serve

Jul 26 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Tappers. Under this agreement, Logi-Serve will provide Tapper’s with its leading edge sales and service excellence screening and development tool.

Human Capital Management Software Veteran Mark Lange Joins Logi-Serve Advisory Board

Jul 26 2012

Logi-Serve, a pioneer in groundbreaking employee assessment and development tools for global enterprises of all sizes, is pleased to welcome Mark Lange to its advisory Board. Logi-Serve’s advisory Board is comprised of multiple industry experts, who together, make up more than a century of experience leading enterprise businesses to success.

Checker Specialty Pharmacy (CSP) Executes Agreement with Logi-Serve

Jul 26 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Checker Specialty Pharmacy. Under this agreement, Logi-Serve will provide Checker Specialty Pharmacy with its leading edge sales and service excellence screening and development tool.

Logi-Serve Selected As The Exclusive Assessment Alliance Partner for Preferred Hotel Group in North America

Jul 25 2012

Logi-Serve, a pioneer in groundbreaking employee assessment and development tools for global enterprises of all sizes, has been selected as the exclusive assessment alliance partner for Preferred Hotel Group®, a leading provider of sales, marketing, and distribution services to independent hotels and resorts around the world.

CPP Global Executes Multi-Year Logi-Serve Agreement

May 21 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with CPP Global. Under this agreement Logi-Serve will provide CPP Global with its leading-edge sales and service excellence screening and development tool.

Assessment and Development Industry Leader Logi-Serve Announces Extension of Service Agreement with St. Giles New York, The Court and The Tuscany Hotels (SGH)

Apr 25 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has extended a multi-year service agreement with St. Giles New York. Under this agreement Logi-Serve will continue to provide St. Giles New York with its leading edge sales and service excellence screening and development tool.

Logi-Serve Executes Multi Year Service Agreement with Pet Supplies Plus (PSP)

Apr 25 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Pet Supplies Plus. Under this agreement Logi-Serve will provide PSP with its leading edge sales and service excellence screening and development tool.

Leading Athletic Club Chooses Logi-Serve

Apr 19 2012

Logi-Serve, a new leader in employee assessment and development tools for global enterprises of all sizes, has executed a service agreement with Franklin Athletic Club. Under this agreement Logi-Serve will provide Franklin Athletic Club with its leading-edge sales and service excellence screening and development tool. Franklin Athletic Club is a premier health club located in a 350,000 square foot state-of-the-art facility in Southfield Michigan. As a family oriented multi-purpose health and fitness club, Franklin offers something for everyone in the family.

Assessment and Development Industry Leader Logi-Serve Launches New Website

Mar 12 2012

Logi-Serve, a new leader in assessment and development tools for enterprises of all sizes, has launched a new website to showcase its innovative products and services to customers. The Logi-Serve site went live March12, 2012, and has been completely redesigned for ease-of-use, visual appeal, and access to information and resources.

Logi-Serve Earns Customer Care News 2012 Product of the Year

Mar 08 2012

Logi-Serve has won Customer Care News magazine’s 2012 Publisher’s Choice Product of the Year Award for its best-in-class and award-winning assessment screening and development technology.

Logi-Serve to Present “Wowing Your Customers” Workshop

Jan 31 2012

The Wowing Your Customers workshop is presented by CCN Learning Resources and is sponsored by Customer Care News magazine, The Art Institute of Michigan (Ai) and Logi-Serve, LLC. The workshop is being held at Ai’s campus at 28125 Cabot Dr. in Novi and is geared toward all restaurant and hospitality workers, servers, supervisors and managers.

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.