Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.
Logi-Serve has taken assessment science to a new level of insight.
Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.
Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.
Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.
We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.
Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.
HR and business leaders should evaluate Logi-Serve.
The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.
Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.
News & Updates
News & Press
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Subscribe to our RSS feed to stay up-to-date with the latest news from Logi-Serve. For media inquiries, please visit our contact us page or call (800) 698-0403.
Feb 13 2018
Find out more about how Logi-Serve assessment science predicts candidate and employee performance and ties results to financial impact for any size organization. “HR and business leaders concerned with the effectiveness of the organization in recruiting, developing and retaining the right resources should evaluate Logi-Serve.” — Ron Hanscome, Research Director Gartner Click here to view […]
Jan 22 2018
Capitol Auto Group is a multi-brand family of auto dealerships that has been servicing the Salem, Oregon area for over 90 years. They have invested in Logi-Serve to help improve their business performance by more accurately predicting which job candidates have the innate soft skills to provide exemplary customer service and sales excellence.
Nov 27 2017
Check out how St. Jude Children’s Research Hospital, one of the world’s leading children’s hospitals is using Logi-Serve’s interactive Job Experience Preview tool to improve job fit and reduce recruiting time for mission critical roles. Click here to view the latest edition of the Logi-Serve Spectator Newsletter.
Oct 20 2017
Logi-Serve recently announced that Deltek, the leading global provider of enterprise software and information solutions, has selected its assessment tool to help identify top talent for B2B sales roles in North America.
May 06 2017
World Travel Holdings, the world’s largest cruise agency and award-winning leisure travel company, has selected the Logi-Serve assessment tool to help it identify candidates for sales and service roles across its nationwide network.
Mar 18 2017
Logi-Serve today announced that it has joined the SAP® PartnerEdge® program as a partner that designs, develops and builds software integrated with SAP cloud solutions.
Dec 06 2016
Vaquero, who serves as Homologation & Quality Manager at the company’s Madrid headquarters, is responsible for ensuring that tens of thousands of customers each year get a great experience, delivered by a large workforce across Spain and Portugal. The key, he’s discovered, is relying on a sophisticated software tool for assessing candidates for service and […]
Nov 20 2016
Logi-Serve announced today that it completed an internal validation study in partnership with American Express Global Business Travel (GBT) to evaluate their use of Logi-Serve assessment to predict high performance when hiring candidates to its travel counselor positions.
Sep 20 2016
The Consero Group — an international leader in creating high-level, invitation-only events for senior executives — will feature Logi-Serve’s work with Marriott Vacations Worldwide at its main general session talk at the Talent Management Forum, on Dec. 4-6 in Coral Gables, Fla.
Sep 01 2016
In-Shape Health Clubs, which operates more than 70 state-of-the-art fitness facilities in California, has selected Logi-Serve’s assessment tool to evaluate candidates for key sales roles across its network of clubs.
Nov 13 2015
Logi-Serve, LLC today announced the availability of its market-leading HCM tool suite on ADP® Marketplace. The suite's interactive job preview and pre- and post-hire assessment and development tools help companies increase job fit, reduce turnover, improve employee performance, increase customer satisfaction, and enhance brand value, all reducing costs as well as driving profitability and business growth.
Oct 13 2015
Marriott Vacations Worldwide, a global leader in the vacation ownership industry, has selected Logi-Serve as its assessment tool for selecting employees to fill key Vacation Owner Advisor roles initially in its Salt Lake City, Orlando, Puerto Rico and Mexico City Service Center locations.
Aug 04 2015
Brookdale senior living, the nation's leading operator of senior living communities throughout the United States, announced today that it has implemented Logi-Serve's assessment system as its primary tool in evaluating job candidates for sales positions, a key role that contributes to the company's business.
Jul 31 2015
Logi-Serve today announced that it has signed a multiyear agreement to provide Klarna Group, the leading European payment provider, with tools to evaluate candidates for customer-service positions.
Jul 21 2015
Kobernick-Anchin-Benderson, a leading senior-living facility in coastal Florida, announced today that it has selected Logi-Serve as its primary tool to help select and develop employees for key roles that provide direct service to residents.
May 05 2015
Logi-Serve was selected following an extensive search to find the best assessment tool to predict service and sales ability for GBT. The company intends to deploy the tool in various locations worldwide as a part of its development and training to improve customer experiences and increase sales performance.
Mar 25 2015
Logi-Serve announced today that its Chief Science Officer, Dr. Chris Cunningham, will be a featured presenter at the 2015 Conference of the Society for Industrial and Organizational Psychology (SIOP), to be held in Philadelphia on April 23rd.
Jan 13 2015
KellyOCG®, the outsourcing and consulting arm of Kelly Services, Inc., recently completed a study of Logi-Serve’s competency-based employee assessment tool during a candidate screening program for KellyConnect, its contact center solution for large companies.
Oct 22 2014
Logi-Serve, announced today that it has been singled out as a key positive disruptor in the HR Technology space in a new white paper by industry commentator Josh Bersin.
May 15 2014
Logi-Serve is singled out as one of just four companies worldwide in the annual “Cool Vendors in Human Capital Management Software” survey, published by Gartner, the world’s leading IT research and advisory firm.
May 06 2014
PeopleAssessments, a respected global provider of advanced assessment services for multiple industries, has announced an agreement to represent the Logi-Serve solution to the growing market of organizations interested in better assessment tools. The combination of Logi-Serve’s revolutionary technology and PeopleAssessments proprietary solution makes for a unique and powerful combination of tools. It enables the joint expansion of technology offerings across a global network, providing North America and overseas companies with the means to enhance customer sales and service.
Mar 10 2014
KellyOCG®, the outsourcing and consulting group of Kelly Services, announce their selection of Logi-Serve’s best-in–class customer service assessment system as a pre-hire performance predictor for the selection of customer service professionals.
Feb 26 2014
Some of Logi-Serve’s best features are described in “4 Mobile Sales Training Programs for Field Techs On the Go” by Courtney Buchanan: See original article from The Smart Van: http://thesmartvan.com/blog/2014/02/25/25798/4-mobile-sales-training-programs-for-field-techs-on-the-go/
Feb 23 2014
Recently, Josh Bersin wrote a blog post shining light on how Logi-Serve utilizes learning technology: Read the original blog post from Josh Bersin here: http://www.bersin.com/Blog/post/Why-Companies-Need-a-Chief-Learning-Architect.aspx
Dec 27 2013
In response to our presence at the 2013 HR Tech Conference, Josh Bersin had this to say about Logi-Serve: Read the original blog post from Josh Bersin here: http://www.bersin.com/Blog/post/Wrapup-from-HR-Technology-Conference-2013-and-SuccessConnect.aspx
Dec 04 2013
Logi-Serve announced today that Amerisure Mutual Insurance Co. has signed a multi-year license to utilize its assessment and development tool to help drive its strategy of continuing to raise service-quality levels.
Dec 04 2013
Logi-Serve announced today that it entered into a reseller agreement with David Hyatt, a leading expert in the talent-assessment and Hospitality industry.
Nov 07 2013
Innovative technologies are changing the way hotels manage the guest experience. In an industry sharply focused on driving guest loyalty through top service, hiring the right employees is essential to a profitable operation. For the students in the School of Management Hospitality Management major, keeping up with the exciting developments in the field helps them to understand how technology can directly impact the bottom line and ultimately, help them to be more successful in their careers.
Oct 18 2013
The nation’s pre-eminent hospitality program, Cornell University’s School of Hotel Administration, announced today that it is including Logi-Serve’s online employee assessment technology into its coursework.
Oct 14 2013
In an effort to introduce its students to innovative technologies that are changing how hotels manage the guest experience, University of San Francisco (USF)’s hospitality management program is now including Logi- Serve’s online employee assessment technology into its coursework.
Sep 05 2013
Development Dimensions International, Inc. (DDI) and Logi-Serve today announced that they are collaborating to jointly develop and deliver a new generation of best-in-class employee assessment-testing tools and content to a global audience.
Sep 03 2013
MSX International (MSXI), the leading global provider of services and technologies that support automakers and their dealerships in improving retail network performance, has announced a partnership with Logi-Serve, one of the industry’s fastest growing employee-assessment specialists. The combination of Logi-Serve’s revolutionary technology and MSXI’s Retail Network Solutions (RNS) will provide a first-of-its-kind service to the global automotive industry.
Jul 25 2013
Jobvite and Logi-Serve announced today that they have entered into a partnership that will enable Jobvite and Logi-Serve to offer the industry’s most innovative online recruiting and assessment solutions.
Jul 11 2013
FRANKLIN, Mich.—July, 2013—Logi-Serve, one of the nation’s fastest-growing talent assessment firms, today announced that it has named Dr. Charles Handler, a pioneer in the field of talent-assessment science, to its executive team. Joining Logi-Serve in the role as Executive Scientist, Dr. Handler is leaving Rocket-Hire, his private global consulting practice and his position as lead adjunct […]
Jul 01 2013
Pet Supplies Plus is a rapidly growing business supplying pet-care products in more than 250 neighborhood locations in 23 states. It began using Logi-Serve in June 2012 to assist in hiring decisions related to Store Team Leader and Team Member positions in approximately 130 stores. A case study conducted over the ensuing nine months showed that Logi-Serve was instrumental in reducing overall employee turnover by 21 percent and creating substantial improvements in secret-shopper experiences.
Jun 20 2013
The ability to act is an unspoken requirement for success in almost every service-related job. No matter the industry or customer, service providers must often mask their true selves, thoughts and feelings to follow company policies and procedures when engaging with customers.
Feb 05 2013
Logi-Serve, a new leader and innovator in assessment and development technology for global enterprises of all sizes, has executed a service agreement with Percepta, LLC. Under this agreement, Logi-Serve will provide Percepta with its leading edge, sales and service excellence storyboarding screening and development tool.
Nov 14 2012
Tapper’s sales associates provide high-touch service at all their stores throughout the Midwest. Sales and service performance data were provided to the Logi-Serve science team for a group of Sales Associate incumbents who also completed the Logi-Serve assessment.
Oct 12 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has been selected to be part of a best-in-class talent and workforce management technology forum at the 7th Annual National HR in Hospitality Conference scheduled for March 11th-13th, 2013.
Sep 24 2012
Logi-Serve, a new leader and innovator in assessment and development technology for global enterprises of all sizes, has executed a service agreement with VW Credit, Inc. (VCI). Under this agreement, Logi-Serve will provide VCI with its leading edge, sales and service excellence storyboarding screening and development tool.
Jul 26 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Tappers. Under this agreement, Logi-Serve will provide Tapper’s with its leading edge sales and service excellence screening and development tool.
Jul 26 2012
Logi-Serve, a pioneer in groundbreaking employee assessment and development tools for global enterprises of all sizes, is pleased to welcome Mark Lange to its advisory Board. Logi-Serve’s advisory Board is comprised of multiple industry experts, who together, make up more than a century of experience leading enterprise businesses to success.
Jul 26 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Checker Specialty Pharmacy. Under this agreement, Logi-Serve will provide Checker Specialty Pharmacy with its leading edge sales and service excellence screening and development tool.
Jul 25 2012
Logi-Serve, a pioneer in groundbreaking employee assessment and development tools for global enterprises of all sizes, has been selected as the exclusive assessment alliance partner for Preferred Hotel Group®, a leading provider of sales, marketing, and distribution services to independent hotels and resorts around the world.
May 21 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with CPP Global. Under this agreement Logi-Serve will provide CPP Global with its leading-edge sales and service excellence screening and development tool.
Apr 25 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has extended a multi-year service agreement with St. Giles New York. Under this agreement Logi-Serve will continue to provide St. Giles New York with its leading edge sales and service excellence screening and development tool.
Apr 25 2012
Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Pet Supplies Plus. Under this agreement Logi-Serve will provide PSP with its leading edge sales and service excellence screening and development tool.
Apr 19 2012
Logi-Serve, a new leader in employee assessment and development tools for global enterprises of all sizes, has executed a service agreement with Franklin Athletic Club. Under this agreement Logi-Serve will provide Franklin Athletic Club with its leading-edge sales and service excellence screening and development tool. Franklin Athletic Club is a premier health club located in a 350,000 square foot state-of-the-art facility in Southfield Michigan. As a family oriented multi-purpose health and fitness club, Franklin offers something for everyone in the family.
Mar 12 2012
Logi-Serve, a new leader in assessment and development tools for enterprises of all sizes, has launched a new website to showcase its innovative products and services to customers. The Logi-Serve site went live March12, 2012, and has been completely redesigned for ease-of-use, visual appeal, and access to information and resources.
Mar 08 2012
Logi-Serve has won Customer Care News magazine’s 2012 Publisher’s Choice Product of the Year Award for its best-in-class and award-winning assessment screening and development technology.
Jan 31 2012
The Wowing Your Customers workshop is presented by CCN Learning Resources and is sponsored by Customer Care News magazine, The Art Institute of Michigan (Ai) and Logi-Serve, LLC. The workshop is being held at Ai’s campus at 28125 Cabot Dr. in Novi and is geared toward all restaurant and hospitality workers, servers, supervisors and managers.