• Customer stories
  • Retail
Associates scoring high on the Logi-Serve Assessment bring in 23% more revenue
customer profile

Success in the luxury retail business requires the right kind of salesperson who can provide clients with an exceptional, personalized experience, yet also sell aspirational value. Logi-Serve helped a multi-generational, family-owned, luxury jewelry chain identify this kind of higher-performing Sales Associate.

Customer

A multi-generational, family-owned, luxury jewelry chain known for their unparalleled service and emphasis on developing long-term relationships with their customers.

Challenge

To improve the sales productivity of its Sales Consultant workforce, increasing revenue, while maintaining their reputation for service excellence.

Solution

Logi-Serve implemented our Service and Sales Assessment, along with a customized benchmark generated from the competency profiles of high-performing Sales Consultants.

Results

Sales Consultants scoring high on the Logi-Serve assessment outsold the low-scoring Consultants by 23%, producing incremental annual revenue of over $110,000 per Consultant.
 

Enterprise assessment suite

Smarter assessments that predict performance and improve outcomes

Logi-Serve’s employee assessment platform provides a comprehensive suite of tools that identity the best candidates, maximize employee performance, and improve business outcomes.

Learn more
Realistic Job Preview

Job previews that target candidates and improve your recruitment efficiency

Logi-Serve’s Realistic Job Preview enriches standard job postings with an interactive preview of open positions. It informs job seekers and collects actionable data for employers to refine their recruitment strategies.

Learn more

Logi-Serve helps companies improve critical business outcomes

Customer Testimonial
Jeff Christofis Vice President, Kelly Services Logi-Serve has embraced the latest concepts in behavioral screening and their methodology is cutting edge.
Customer Testimonial
JoAnne Kruse Chief Human Resources Officer, American Express Global Business Travel Logi-Serve has taken assessment science to a new level of insight.
Customer Testimonial
Pablo Vaquero Quality Manager Ford Iberia There’s simply no replacement for positive, engaged service employees. The trick is finding employees that can perform quality customer minded service.
Our Customers