Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.
Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.
Logi-Serve's visual assessment system focuses on core areas of sales and service. The unique branding system aligns well with our brand focused culture.
Logi-Serve is a deep and scientifically valid tool. We find the tool user friendly, creative and results driven. We highly recommend it.
In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.
Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.
Our fitness center has always been known as a top service organization. Logi-Serve makes sustaining high service levels so much easier and more enjoyable.
News & Updates
At Logi-Serve, our innovations are designed to be infused into the systems and processes that drive your company forward. Get to know our team of dedicated, talented professionals.
Chief Science Officer
Chris is a UC Foundation Associate Professor and graduate faculty member in the Department of Psychology at The University of Tennessee at Chattanooga (UTC), where he is also the Industrial and Organizational Psychology Graduate Program Director.
Chief Technology Officer
Richard has over 20 years of professional experience providing digital training solutions and technical consulting to Fortune 100 companies. He has worked closely with leading developers at Adobe/Macromedia and Microsoft, among others, to develop, test and deploy pre-release software solutions. More ›
Executive Vice President of Science Operations
Jeff Facteau received his Ph.D. in Industrial and Organizational (I/O) Psychology from the University of Tennessee. He currently is EVP of Science Operations at Logi-Serve where a key focus of his role is on helping clients implement Logi-Serve’s assessments in a technically sound manner that drives key business outcomes. More ›
Director, Digital Art
Matt Leese is a high honors graduate of Detroit’s College for Creative Studies and a talented digital illustrator with a specialty for creating realistic imagery. He has an eye for detail, drive for results, and patience when designing and rendering in a variety of artistic mediums. More ›
Director of Lead Generation and Sales
Hersch Krohner enters the HCM technology industry with an array of talents that stem from an advanced background in philosophy, law, and classical texts. Hersch spent the last 4 years at BMG College, an elite East Coast school where among his studies he gained experience in debate, critical thinking and communication. More ›