Marriott Vacations Worldwide Selects Logi-Serve For Selecting Customer-Service Talent


Marriott Vacations Worldwide (NYSE:VAC), a global leader in the vacation ownership industry, has selected Logi-Serve as its  assessment tool for selecting employees to fill key Vacation Owner Advisor roles initially in its Salt Lake City, Orlando, Puerto Rico and Mexico City Service Center locations.

Marriott Vacations Worldwide, which includes 61 resorts under the Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residences by Marriott brands around the world with more than 12,000 timeshare villas, will use Logi-Serve to help it identify candidates with the aptitude and ability to provide excellent customer experiences.

Logi-Serve’s assessment utilizes a patent pending visual logic™ storyboarding system and gamification platform that draws candidates through a series of questions and automatically cross-validates responses using its unique Triangulation™ science approach. Its real-time reporting and analytics engine enables fast, thorough, actionable data to inform hiring and promotion decisions.

About Marriott Vacations Worldwide Corporation

Marriott Vacations Worldwide Corporation is a leading global pure-play vacation ownership company, offering a diverse portfolio of quality products, programs and management expertise with 61 resorts. Its brands include Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residences by Marriott. Since entering the industry in 1984 as part of Marriott International, Inc., the company earned its position as a leader and innovator in vacation ownership products. The company preserves high standards of excellence in serving its customers, investors and associates while maintaining a long-term relationship with Marriott International. For more information, please visit

About Logi-Serve

Logi-Serve is rapidly distinguishing itself as the market’s leading assessment innovator for companies seeking to predict customer service ability, enhance customer experiences, increase sales and build a culture of sales and service excellence. Through patent pending science and tools that pose questions based on story-boarded scenarios, its use of advanced response gathering technology and a validated competency framework, Logi-Serve offers the market’s most direct link to predicting and shaping business outcomes.

Enterprise assessment suite

Smarter assessments that predict performance and improve outcomes

Logi-Serve’s employee assessment platform provides a comprehensive suite of tools that identity the best candidates, maximize employee performance, and improve business outcomes.

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Realistic Job Preview

Job previews that target candidates and improve your recruitment efficiency

Logi-Serve’s Realistic Job Preview enriches standard job postings with an interactive preview of open positions. It informs job seekers and collects actionable data for employers to refine their recruitment strategies.

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