Marriott Vacations Worldwide Selects Logi-Serve For Selecting Customer-Service TalentOct 13, 2015
FARMINGTON HILLS, MICH—OCT. 13, 2015
Marriott Vacations Worldwide (NYSE:VAC), a global leader in the vacation ownership industry, has selected Logi-Serve as its assessment tool for selecting employees to fill key Vacation Owner Advisor roles initially in its Salt Lake City, Orlando, Puerto Rico and Mexico City Service Center locations.
Marriott Vacations Worldwide, which includes 61 resorts under the Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residences by Marriott brands around the world with more than 12,000 timeshare villas, will use Logi-Serve to help it identify candidates with the aptitude and ability to provide excellent customer experiences.
Logi-Serve’s assessment utilizes a patent pending visual logic™ storyboarding system and gamification platform that draws candidates through a series of questions and automatically cross-validates responses using its unique Triangulation™ science approach. Its real-time reporting and analytics engine enables fast, thorough, actionable data to inform hiring and promotion decisions.
About Marriott Vacations Worldwide Corporation
Marriott Vacations Worldwide Corporation is a leading global pure-play vacation ownership company, offering a diverse portfolio of quality products, programs and management expertise with 61 resorts. Its brands include Marriott Vacation Club, The Ritz-Carlton Destination Club and Grand Residences by Marriott. Since entering the industry in 1984 as part of Marriott International, Inc., the company earned its position as a leader and innovator in vacation ownership products. The company preserves high standards of excellence in serving its customers, investors and associates while maintaining a long-term relationship with Marriott International. For more information, please visit www.marriottvacationsworldwide.com.
Logi-Serve is rapidly distinguishing itself as the market’s leading assessment innovator for companies seeking to predict customer service ability, enhance customer experiences, increase sales and build a culture of sales and service excellence. Through patent pending science and tools that pose questions based on story-boarded scenarios, its use of advanced response gathering technology and a validated competency framework, Logi-Serve offers the market’s most direct link to predicting and shaping business outcomes.
Smarter assessments that predict performance and improve outcomes
Logi-Serve’s employee assessment platform provides a comprehensive suite of tools that identity the best candidates, maximize employee performance, and improve business outcomes.Learn more
Job previews that target candidates and improve your recruitment efficiency
Logi-Serve’s Realistic Job Preview enriches standard job postings with an interactive preview of open positions. It informs job seekers and collects actionable data for employers to refine their recruitment strategies.Learn more