Logi-Serve Science Brief – Understanding Turnover

The science of turnover is truly fascinating and complex (e.g., Lee, Hom, Eberly, & Li, 2018; Rubenstein, Eberly, Lee, & Mitchell, 2018). The most current thinking on it is that people do not leave an organization or role just because they are unhappy or even because a better opportunity has come up somewhere else. Instead, turnover decisions evolve through an unfolding process that begins with a shock to a person’s system of thinking and feeling about his/her current work arrangement (e.g., Harman, Lee, Mitchell, Felps, & Owens, 2007).

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