Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.
Logi-Serve has taken assessment science to a new level of insight.
Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.
Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.
Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.
We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.
Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.
HR and business leaders should evaluate Logi-Serve.
The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.
Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.
News & Updates
Logi-Serve is designed for a wide range of industry sectors, including:
- “Big Box” Retailers
- Quick-Service Outlets
- Standard Retailers
- Regional Retailers
- Luxury Boutiques
Customers who have walked out of a store because of poor customer service in the past 12 months.
Inc. Magazine (11/2011)
Retail organizations have long observed that a focus on sales and service excellence translates to smoother operations, greater employee engagement, higher customer loyalty, and increased customer satisfaction ratings.
Logi-Serve is positioned to positively impact retail like no other assessment test on the market. Our key competencies can predict business outcomes critical to the retail sector including:
- Improving absenteeism and turnover rates
- Increasing productivity, sales, customer satisfaction, and profitability
Logi-Serve captures data through our unique Visual Logic™ storyboarding software and reports findings through our benchmark reporting system. These enable you to recruit, develop and test employees who deliver maximum customer, financial, and operational outcomes. Our branding system can help you instill your brand and values among employees companywide.
In addition, our reporting engine allows senior management to conduct effective workforce assessment by aligning positions across key areas, such as engagement, trainability, reactivity awareness, and service charisma.
Logi-Serve even reports back in real-time the estimated added dollar value of selecting and developing people who receive the highest Logi-Serve test scores.