Solutions

Testimonials

  • Logi-Serve offers game-changing solutions ... Logi-Serve's current offerings have a unique ability to bring life to the assessment process.

    Elaine Orler, CEOTalent Function Group

  • Logi-Serve is a most innovative assessment and development tool that fits a niche by providing a scientifically advanced and easy to use system for any sales or service position.

    JoAnne Kruse, FounderHCpartners

  • I've seen virtually every pre-hire assessment product currently available and I can honestly say that Logi-Serve blows them all away.

    Dr. Charles Handler, CEORocket-Hire

  • Logi-Serve elegantly provides the underlying validated research along with some very cool visual storyboard digital art to deliver an outcome-oriented predictive assessment.

    Lexy Martin, Vice PresidentCedarCrestone

  • Logi-Serve has done a masterful job of publishing a best in class selection tool!

    Dan A. Biddle, Ph.D., CEOBiddle Consulting Group, Inc.

  • Logi-Serve fills an assessment gap by focusing on external and internal service excellence. It is a very thoughtful and well-developed tool, clearly best in class.

    Brian Tauber, CEOCPP Global

  • Logi-Serve is supported by a team of industry experts and support staff. Logi-Serve is our key tool to select and develop our employees.

    Max Berlin, CEOMeasureComp

  • In our business service and sales carry our dealerships. Logi-Serve is the most efficient system we have seen that identifies key service competencies.

    Dean Silver, GMVarsity Lincoln Dealerships

  • Logi-Serve delivers improvements in patient satisfaction ratings and builds greater consistency of service within our large diverse practice.

    Dr. Michael Zuroff, PartnerEndodontics, PC

Automotive

70%

Customers who say they are willing to spend more with companies that provide superior customer service.

Inc. Magazine (11/2011)

The most successful automotive dealers are curbing turnover and increasing employee satisfaction because they know that customer satisfaction hangs in the balance. To make a difference in dealerships there are 4 areas to focus on to achieve improvements in employee and ultimately customer satisfaction:

  • Improve the recruiting process
  • Improve the hiring Process
  • Improve the on-boarding process
  • Offer continuous mentoring, training and development

Additionally, automotive dealership organizations have long observed that a focus on sales and service excellence translates to smoother operations, greater employee engagement, higher customer loyalty, and increased customer satisfaction ratings.

Logi-Serve’s software is positioned to positively impact the automotive OEM’s and their dealership communities like no other assessment test on the market. Our key competencies can predict employee service and sales performance and business outcomes critical to the automotive dealership and aftermarket sector including:

  • Improving the recruiting, hiring and on-boarding process and quality of hire
  • Improving absenteeism and turnover rates
  • Increasing productivity, sales, customer satisfaction, and profitability
  • Logi-Serve’s software captures data through our unique Visual Logic™ storyboarding tool and reports findings through our benchmark reporting system. These enable you to recruit and develop employees who deliver maximum customer, financial, and operational outcomes. Our branding system can help you instill your brand and values among employees companywide.

    In addition, our reporting engine allows senior management to conduct effective employee assessment by aligning positions across key areas, such as engagement, trainability, reactivity awareness, and service charisma.

    Logi-Serve’s software even reports back in real-time the estimated added dollar value of selecting and developing people who receive the highest Logi-Serve test scores.

    Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.