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  • Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

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    Loren Kennedy, VP of HRWorld Travel Holdings

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    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

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    Kris Johnson, VP FitnessIn-Shape Health Clubs

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    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

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    VP Global Talent DevelopmentAmerican Express GBT

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    Aviva Senior Life

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    Pieter Van Rosmalen, Global VPMSXI

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    Ron Hanscome, Research VPGartner

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    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

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Tapper’s Jewelers Executes Service Agreement with Logi-Serve

Assessment and Development Industry Leader Logi-Serve Announces Execution of Multi Year Service Agreement with Tapper’s Diamonds & Fine Jewelry

Posted on Jul 26 2012

Logi-Serve, a new leader in assessment and development tools for global enterprises of all sizes, has executed a multi-year service agreement with Tapper’s. Under this agreement, Logi-Serve will provide Tapper’s with its leading edge sales and service excellence screening and development tool. Tapper’s is a multi-generation family-owned diamond and fine jewelry business with three locations throughout Metro Detroit.

Tapper’s Jewelers Executes Service Agreement with Logi-Serve image“Logi-Serve is a best-in-class, nationally recognized assessment tool to scientifically predict a prospect’s service and sales excellence.”Mark Tapper, President of Tapper’s

“We pride ourselves in providing an unmatched, tailored luxury shopping experience to every customer. Logi-Serve is a best-in-class, nationally recognized assessment tool to scientifically predict a prospect’s service and sales excellence — it just fits,” commented Mark Tapper, President of Tapper’s. “I am excited to use Logi-Serve’s innovative technology continue to build on Tapper’s culture of world-class service excellence.”

About Tapper’s

Michigan’s most trusted jeweler since 1977, Tapper’s offers an unparalleled level of customer service and an outstanding selection of the highest quality diamonds, fine designer jewelry and luxury timepieces. Tapper’s has been helping clients Mark the Moment of special occasions and lifecycle events for over 30 years, and pride themselves on providing personalized service. With three convenient locations serving the metro Detroit community, Tapper’s continues to exceed customer expectations. Tapper’s provides a luxury shopping experience with unparalleled customer service to all guests.

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