Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.
Logi-Serve has taken assessment science to a new level of insight.
Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.
Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.
Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.
We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.
Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.
HR and business leaders should evaluate Logi-Serve.
The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.
Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.
News & Updates
News & Press
Stay in Touch
Subscribe to our RSS feed to stay up-to-date with the latest news from Logi-Serve. For media inquiries, please visit our contact us page or call (800) 698-0403.
Cornell University’s School of Hotel Administration Incorporates Logi-Serve in Coursework Focused on Enhancing Hospitality Management
Logi-Serve’s Online Assessment Tool Introduces Next Generation of Hoteliers to New Technologies that Improve Guest Experiences, Control Costs, Drive Revenue Growth
Posted on Oct 18 2013
ITHACA, NY AND FARMINGTON HILLS, MICH—OCTOBER 1, 2013
The nation’s pre-eminent hospitality program, Cornell University’s School of Hotel Administration, announced today that it is including Logi-Serve’s online employee assessment technology into its coursework.
“Logi-Serve brings a new level of rigor and precision into the field of hotel management. We are pleased to be using Logi-Serve to show our students how technology can be brought to bear on controlling costs, while strengthening guest loyalty and encouraging top service standards.”J. Bruce Tracey Professor of Human Resources Management, Cornell University
Cornell – which has an international reputation for training the next-generation of hoteliers in properties around the world – will use Logi-Serve to expose students to new technologies that can be deployed to improve guest experiences, control costs and drive revenue growth.
Logi-Serve, a technology innovator in analytics-based assessment tools, uses an advanced storyboarding platform that combines visual role playing with a proprietary business-analytics system to help organizations reduce costs, increase sales and drive high levels of service quality. Uniquely suited to the hospitality industry, Logi-Serve is the Preferred Hotel Group’s exclusive assessment partner and has twice been selected to be showcased at the national HR Hospitality Conference.
“Logi-Serve brings a new level of rigor and precision into the field of hotel management,” said J. Bruce Tracey, professor of human resources management, at Cornell. “We are pleased to be using Logi-Serve to show our students how technology can be brought to bear on controlling costs, while strengthening guest loyalty and encouraging top service standards.”
Eric Krohner, Logi-Serve CEO said, “Cornell has long been a center for thought leadership and innovation in the hospitality industry, so we’re delighted that they are bringing Logi-Serve into their curriculum. We believe that students will quickly embrace the notion that online tools can be deployed to aid in developing a workforce that delivers on the promise of quality guest experiences and improving employee performance.”
About Cornell School of Hotel Administration
The Cornell University School of Hotel Administration is shaping the global knowledge base for hospitality management through leadership in education, research and industry advancement. The school provides management instruction in the full range of hospitality disciplines, educating the next generation of leaders in the world’s largest industry. Founded in 1922 as the nation’s first collegiate course of study in hospitality management, the Cornell School of Hotel Administration is recognized as the world leader in its field. For more information, visit www.hotelschool.cornell.edu