Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.
Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.
Logi-Serve has taken assessment science to a new level of insight.
Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.
Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.
Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.
We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.
Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.
HR and business leaders should evaluate Logi-Serve.
The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.
Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.
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Brookdale Implements Logi-Serve as Key Tool for Assessing Sales Candidates
Nation's leading operator of senior living communities selects Logi-Serve’s assessment system
Posted on Aug 04 2015
FARMINGTON HILLS, MICH—August 4, 2015—Brookdale senior living, the nation’s leading operator of senior living communities throughout the United States, announced today that it has implemented Logi-Serve’s assessment system as its primary tool in evaluating job candidates for sales positions, a key role that contributes to the company’s business.
Brookdale employs approximately 80,000 associates in more than a thousand senior living communities nationwide. It will use Logi-Serve’s online assessment tool to help select and develop employees in sales positions.
"Brookdale is committed to hiring and retaining the best sales staff in the industry. We turned to Logi-Serve because it offers a refreshing, engaging new tool with exceptional capabilities to predict which job candidates will excel in our positions."Jim Pusateri, Senior Vice President of Sales, Brookdale
Logi-Serve’s tool utilizes a unique immersive storyboarding technique and gamification platform that draws candidates through a series of questions using an efficient and effective Triangulation™ science approach. Its real-time reporting and analytics engine enables fast, thorough, actionable data to inform hiring and promotion decisions.
“Brookdale is committed to hiring and retaining the best sales staff in the industry,” said Jim Pusateri, senior vice president of Sales, at Brookdale. “We turned to Logi-Serve because it offers a refreshing, engaging new tool with exceptional capabilities to predict which job candidates will excel in our positions.”
“Brookdale’s mission is to enrich the lives of their residents and connect with them in a profound, personal way,” said Eric Krohner, founder and CEO of Logi-Serve. “For them, there’s no replacement for individuals with the interpersonal skills to meet with people and turn those interactions into deep, lasting, meaningful relationships. We’re delighted to help them in their goal of efficiently selecting sales personnel who fit their brand, culture and perform.”
Brookdale Senior Living Inc. is the leading operator of senior living communities throughout the United States. The Company is committed to providing senior living solutions primarily within properties that are designed, purpose-built and operated to provide the highest-quality service, care and living accommodations for residents. Currently Brookdale operates independent living, assisted living, and dementia-care communities and continuing care retirement centers, with approximately 1,150 communities in 47 states and the ability to serve over 111,000 residents. Through its ancillary services program, the Company also offers a range of outpatient therapy, home health, personalized living and hospice services. brookdale.com
Logi-Serve is rapidly distinguishing itself as the market’s leading assessment innovator for companies seeking to predict customer service ability, enhance customer experiences, increase sales and build a culture of sales and service excellence. Through patent pending science and tools that pose questions based on story-boarded scenarios, its use of advanced response gathering technology and a validated competency framework, Logi-Serve offers the market’s most direct link to predicting and shaping business outcomes.