The Difference

Testimonials

  • Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

  • Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.

    Loren Kennedy, VP of HRWorld Travel Holdings

  • Logi-Serve has taken assessment science to a new level of insight.

    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

  • Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.

    Kris Johnson, VP FitnessIn-Shape Health Clubs

  • Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.

    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

  • Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.

    VP Global Talent DevelopmentAmerican Express GBT

  • We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.

    Aviva Senior Life

  • Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.

    Pieter Van Rosmalen, Global VPMSXI

  • HR and business leaders should evaluate Logi-Serve.

    Ron Hanscome, Research VPGartner

  • The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.

    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

Logi-Serve believes that market differentiation stems from true innovation. As an emerging force in the employee assessment-technology field, we are already changing what the market can — and should — expect from our industry. The Logi-Serve difference is based on our game-changing software, our science-based, actionable results, and how we interact with our most valuable resource, our people.

What makes Logi-Serve unique?

Scientific Advancements

  • Current scientific research demonstrates that posing questions within the context of the job elicits accurate response from prospective hires and employees.
  • Logi-Serve delivers this capability using a proprietary multi-dimensional testing method based on three valid assessment protocols (Triangulation Science).
  • Our unique approach can prevent costly hiring mistakes and help develop employees to their full potential.

Triangulation
Science

Logi-Serve’s patent-pending Triangulation™ science technology validates employee assessment data across multiple dimensions. This will place your company ahead of the curve in quickly and reliably determining the ability of candidates to deliver sales and/or service excellence.

Better, Faster Testing

  • Our ultra-efficient Triangulation Science methodology achieves better results, faster than other assessment tools.
  • With our focused approach, we can generate highly predictive results by asking fewer than 70 questions. That’s less than one-quarter of the number of items included in other leading assessments.

Visually Engaging User Experience

  • Our Visual Logic® storyboarding appeals to an increasingly visual marketplace.
  • By depicting real-world scenarios, our approach to assessment pushes candidates and employees to work through challenging situational judgment exercises. This avoids the intimidation, tedium and high drop-off rates associated with other assessment tools, leading to more accurate results.

Unique Response Gathering

  • Logi-Serve’s interactive slider-bar response technology ensures increased intentionality and improved response range sensitivity. This reduces the likelihood that candidates will provide irrelevant responses.

User Response Technology

Logi-Serve’s interactive slider-bar response technology ensures increased intentionality and improved response range sensitivity. This reduces the likelihood that candidates will provide irrelevant responses.

Gold Standard Validation

  • Logi-Serve has been developed and validated by leading industrial-organizational psychologists specialized in crafting valid evaluation and assessment tools.
  • Logi-Serve is among the only assessments on the market that meet strict validation requirements, including face, content, construct, and criterion-related elements. In addition to this validation support, the Logi-Serve system is designed to minimize the risk of legal challenges including adverse impact.

Comprehensive Validation

Logi-Serve demonstrates three types of validity. Most others demonstrate only one type.

True Business Value Alignment

Logi-Serve’s Triangulation Science evaluates and predicts proven business competencies that align with results. Logi-Serve includes a configurable and automated benchmarking system that allows clients to tailor reports to fit company position and organizational standards.

Logi-Serve’s software drives straight-line linkages between employee behavior, customer behavior and net financial return. Companies can now predict true business outcomes including showing increases in customer satisfaction, increased productivity and net monetary gains.

Logi-Serve links competencies and behaviors that generate real, measurable results such as:

  • Increased customer satisfaction
  • Increased customer loyalty
  • Higher quality of hire
  • Greater employee productivity
  • Reduction in unwanted turnover

Discover what Logi-Serve™ can do for your organization. Request a Live Demo Find out why more companies are turning to Logi-Serve™ for their people assessment needs.