• Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

  • Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.

    Loren Kennedy, VP of HRWorld Travel Holdings

  • Logi-Serve has taken assessment science to a new level of insight.

    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

  • Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.

    Kris Johnson, VP FitnessIn-Shape Health Clubs

  • Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.

    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

  • Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.

    VP Global Talent DevelopmentAmerican Express GBT

  • We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.

    Aviva Senior Life

  • Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.

    Pieter Van Rosmalen, Global VPMSXI

  • HR and business leaders should evaluate Logi-Serve.

    Ron Hanscome, Research VPGartner

  • The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.

    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

Executive Team

  • Jeff Facteau Ph.D.

    Executive Vice President of Science Operations

    Jeff Facteau received his Ph.D. in Industrial and Organizational (I/O) Psychology from the University of Tennessee.  He currently is EVP of Science Operations at Logi-Serve where a key focus of his role is on helping clients implement Logi-Serve’s assessments in a technically sound manner that drives key business outcomes.  Across his career, Jeff has consulted with organizations to effectively implement assessment solutions that will help them meet their human capital needs.  He has directed large scale projects involving the design, implementation and evaluation of assessment solutions across multiple jobs and within multiple industries, such as retail, financial services, manufacturing, and broadcasting.  Prior to joining Logi-Serve, Jeff worked for the Corporate Executive Board (CEB), Right Management Consultants and Hogan Assessment Systems, and prior to that he taught in the I/O doctoral programs at Virginia Tech and Auburn University.  Jeff has 20+ years of experience in the talent measurement field, has published original research in the Journal of Applied Psychology, Journal of Management, Human Resource Management Review, Human Performance, International Journal of Selection and Assessment, and Leadership Quarterly, and has 25+ presentations at scientific and industry conferences.

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