Company

Testimonials

  • Service excellence is key to our business and to our industry. We selected Logi-Serve to help us achieve the best guest services possible.

    Sterling Brown, VP of HRSt. Giles Hotels

  • Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values.

    Loren Kennedy, VP of HRWorld Travel Holdings

  • Logi-Serve has taken assessment science to a new level of insight.

    JoAnne Kruse, Chief HR OfficerAmerican Express GBT

  • Nothing is more important to us than delivering outstanding customer experiences, so our clients can stay fit, healthy and have fun.

    Kris Johnson, VP FitnessIn-Shape Health Clubs

  • Logi-Serve brings scientific rigor, innovation and flexibility ... to delight our customers at every encounter.

    Jonathan Canger, VP Global TalentMarriott Vacations Worldwide

  • Logi-Serve offers a scientific, state-of-the-art customer service predictor that we believe will be an important part of our talent acquisition strategy.

    VP Global Talent DevelopmentAmerican Express GBT

  • We selected Logi-Serve because it can enable us to efficiently achieve our service goals and delight our residents.

    Aviva Senior Life

  • Service excellence is key to the future of the dealership business model, and Logi-Serve brings a laser-like focus to this area.

    Pieter Van Rosmalen, Global VPMSXI

  • HR and business leaders should evaluate Logi-Serve.

    Ron Hanscome, Research VPGartner

  • The Logi-Serve Assessment provides an objective way to tease out the secret chemistry that exists in high-performing employees.

    Carl Bennett, PrincipalDeloitte Consulting

  • Logi-Serve is providing very good reporting as well as a solution set that is helping improve business performance over time.

    Rob van Rijswijk, Director Business DevelopmentMSXI

Advisory Board

  • J. Bruce Tracey

    Professor of Management, Cornell University – School of Hotel Administration

    Bruce is a Professor of Management at the School of Hotel Administration. Since joining the faculty in 1992, he has taught courses in human resources management for undergraduate, graduate, and executive audiences throughout North America, Europe, the MEA, and Asia. Bruce’s research examines a wide range of strategic and operational HR topics, including the impact of training initiatives on unit and firm performance, employee retention, employment law, and leadership. He has presented his work at numerous regional, national, and international conferences, and his research has been published in diverse outlets such as the Journal of Applied Psychology, the Cornell Hospitality Quarterly, and the University of Pennsylvania Journal of Labor and Employment Law. Bruce’s sponsors for research and consulting include Four Seasons, Hilton, Mövenpick, Uno Chicago Grill, and Wynn Resorts, and he has been cited in USA Today, the New York Times, the Orlando Sentinel, and other popular press outlets. Bruce is also an Associate Editor and the former Editor of the Cornell Hospitality Quarterly, and serves as a Vice President for the International Network of Business and Management Journals.

    Bruce enjoys spending time with his wife Jessica, son Peyton, daughter Adelaide, and two Boston Terriers, Rocco and Sachi. As a Colorado native, he loves the outdoors – hiking, skiing, climbing, birding, and similar pursuits. He also plays bass guitar in a local rock-and-roll cover band.

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